About Us


CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


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King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

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Human resources Outsourcing

Human resources Outsourcing

Efficient and productive employees are the drivers of a workplace. CsMena can be your HR outsourcing partner for all or some of the HR activities related to your contact center’s personnel.

Our HR outsourced services include Talent acquisition through market scanning for the needed profile, customized screening tests, selection & hiring, payroll processing, and attrition management.

Frequently asked questions

How does HR outsourcing work?

The process of receiving work previously completed by efficient and productive employees who are the drivers of a workplace is known as human resource outsourcing. CsMena can be your HR outsourcing partner for all or part of your contact center's HR activities and your administrative tasks!

What are the most commonly outsourced HR activities?

Talent acquisition through market scanning for the required profile, customized screening tests, selection & hiring, payroll processing, and attrition management are all common HR outsourcing functions that CsMena provides.