Telecommunications

Telecommunications

 
retail
 

TELECOMMUNICATIONS

 

To have an added advantage in the telecommunications industry you are required to keep up with the required demands and tackling security issues. At a leading telecommunications outsourcing company in Jordan, CsMena ensures that the required services are delivered on time.

 

Our telecommunications services includes:

 
  • • Order fulfillment.
  • • Contact management.
  • • Lead generation.
  • • Sales analytics.
  • • Up-selling and cross-selling.
  • • Ordering support.
  • • Billing support.
  • • Monitoring service requests.
  • • Order tracking.
  • • Billing.
  • • Technical support.
  • • Welcome calls.
  • • Subscription services.
  • • Email management.
  • • Inbound and outbound calls.
 

Our major aim is to streamline operations ensuring that your customers are satisfied. The advantages of hiring us to deal with your telecom services includes:

 
 

CsMena is what you need to streamline your telecommunication company and succeed in a cost-effective manner.

  • • Real-time reporting.
  • • Data backup and recovery.
  • • Customization.
  • • Improved customer care.
  • • Customer satisfaction.
  • • Operations efficiency.