About Us


CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


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King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

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Blog

Call Center Outsourcing Trends in 2023

The call center outsourcing market is expected to grow significantly in the coming years, driven by a number of factors, including: The increasing complexity of customer interactionsThe growing demand for omnichannel...

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Call Center In Jordan

CsMena is a leading provider of call center multilingual services to companies around the globe. With a team of experienced and qualified agents, CsMena offers a wide range of services,...

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Why Companies Use HR Outsourcing Services

HR Outsourcing is the practice of hiring a third-party provider to handle all or some of an organization's HR functions. This can include tasks such as recruiting, hiring, payroll, benefits...

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The Benefits of Call Center Outsourcing

Call Center Outsource Services In today's competitive business world companies are always looking for ways to save money and improve efficiency. One way to do this is by outsourcing their...

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