About Us

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

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Health care

CSMENA > Health care

Health Care

There have been massive improvements in healthcare technology which has led to the demand for world-class healthcare services globally. As much as healthcare facilities have the ability to offer quality services they always have administrative challenges.

CsMena as a BPO service provider offering customized solutions to the healthcare industry helping them with customer relations and administrative challenges.

Patient experience improvement in the healthcare sector has come a long way. Still, there is a lot of room for improving patient experience, and there comes the role of healthcare business process outsourcing.

Health care facilities

CsMena Provides Health care facilities with a range of BPO services:

    • Billing and collection.
    • Management of medical records.
    • Reaching out to scheduled appointments.
    • Arranging for schedules between doctors and patients.
    • Data entry.
    • Processing of claims.
    • Managing accounts receivables.
    • 24/7 call center Patient support
    • Insurance management

Frequently asked questions

Why is it important to develop health care with customer services?

In the healthcare industry, quality treatment and care are essential. Massive advancements in healthcare technology have resulted in a global demand for world-class healthcare services. Healthcare facilities, no matter how capable they are of providing high-quality services, face administrative challenges. CsMena is a BPO service provider that provides customized solutions to the healthcare industry in order to assist them with customer relations and administrative challenges.

What are the services that can be provided to the health care industry?

CsMena offers a variety of BPO services to health care facilities, including billing and collection, medical record management, reaching out to scheduled appointments, arranging schedules between doctors and patients, and much more.