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Who we are

Call Center and Communication Management Solutions

CsMena can offer special Contact Centers in Jordan and Mena region, with a capacity of over 300 seats and 250 + agents. CsMena Contact Center provides top outsourcing and call center services in the Mena region, Europe, and the GCC area.

Inbound Call Center Services

We clearly understand that our growth depends on the growth of our clients and therefore we lay focus on the goals of our clients.

Outbound Call Center Solutions

We offer a combination of technology, experience, and infrastructure to effectively manage different types of outbound call center services in Jordan.

Chat & Email Services

With the current trends in the world, customers opt to either call, send emails, or live chat online.

Rent Platform

Deliver a customized experience reflecting your personality for your customers by the ALL-IN-ONE platform. Businesses consider many factors when deciding whether to buy or rent a business facility.

Rent Facilities

Businesses consider many factors when deciding whether to buy or rent a business facility. Before deciding that the business owners look at the needs of their business and the availability of funds.

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What We Offer

CsMena is a specialized provider of call center and communication management solutions.

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Our latest services

We Offer Better Solution For Your Business

Inbound Call Center Services

CsMena is one of the leading and most equipped inbound call center service providers in Jordan. We clearly understand that our growth depends on the growth of our clients and therefore we lay focus on the goals of our clients. Helping our clients achieve their goals automatically pushes us to higher heights.

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Outbound Call Center Solutions

Other than inbound services, CsMena also offers many outbound call center services. We offer a combination of technology, experience, and infrastructure to effectively manage different types of outbound call center services in Jordan.

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Chat & Email Services

With the current trends in the world, customers opt to either call, send emails, or live chat online. Without the right infrastructure, you may end up missing some of the orders or customer inquiries.

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Rent Facilities

Businesses consider many factors when deciding whether to buy or rent a business facility. Before deciding that the business owners look at the needs of their business and the availability of funds. After going through all their requirements they then make a decision on whether to buy or rent. In most cases.

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Rent PlatForm

Deliver a customized experience reflecting your personality for your customers by the ALL-IN-ONE platform. giving your team all choices and tools to have the opportunity to cover customer's demand by having Inbound, outbound, and all chat types where ever they are.

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why choose us

We Are Very Different Form Others IT Solutions

 

Modify Whole System

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Beneficial Strategies

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Automated Software

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Best agecy for you

Why Choose Our Solutions

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569 + Projct Complate

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783 + Business Partners

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356 + Happy Clients

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894 + IT Consultant

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Read Our Latest News and Blogs

27 May, 2021

Qualities of a good call center supervisors

Call centers are known to work 24/7 to ensure that there is a healthy relationship between a company and its current and future customers. Every business wants to have the best relationship with its customers. To ensure that there is a flow of service and full-time customer support businesses opt to outsource its call center services. Businesses know that missing one call from a customer means loss of business. Outsourcing your business is however a different experience since call center companies whether inbound call centers or outbound call centers concentrate on that task alone.

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27 May, 2021

Outbound call center software

Outbound call center software that you must have Outbound call center teams try to be the best by using the best tools in the market. In this technological world, the tools you use in your company can make the difference between success and failure. In this article, we will be looking at the best outbound call center software that you should have to conjure the industry.

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26 May, 2021

A complete guide to outsourcing tasks

A complete guide to outsourcing tasks for startups Startups are coming up every day but very few of them survive. Startups fail for many reasons. Some come up with products that people are not willing to buy, some overprice their services, and some do not know how to engage customers while others simply have an uncertain business objective. However, the main reason why most businesses fail is poor management which is mainly caused by the lack of expertise in attracting customers and customer retention.

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