About Us

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

Our Social Network

Served Industries

CsMena is a professional company that specializes in the provision of Business Process Outsourcing(BPO) services.


All Features in one place

A Customer-Centric Approach​

Cost-effective outsource partner​

Accurate and transparent KPIs​

Customizable customer support​

Served Industries

Retail & E-commerce BPO

We implement outsourced services programs that help eCommerce clients get closer to their customers while reinforcing customer loyalty.


From Customer Support to order processing at CsMena we provide immediate and appropriate support across various channels.

Health Care

CsMena as a BPO service provider offering customized solutions to the healthcare industry.


CsMena has been created over the past couple of years and is changing the way phone orders are handled.

Travel and Tourism

When your customers expect Real-time responses, expert knowledge, and multilingual agents, then outsourcing to CsMena is the right choice.

Non-Profit Organizations BPO

NGOs have numerous back-office activities and processes that can be managed more efficiently if they are outsourced to the professional service providers.


CsMena can operate and handle and operate logistic companies’ customer service, back-office support, document processing or phone-based customer contact.

What We Offer For You?

24/7 customer support

Multilingual support

High-quality service