About Us

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

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CSMENA > Logistics

logistics industry BPO

In the logistics industry BPO can be a fast and simple solution to rapidly reduce costs, help companies survive the economic downturn and set the stage for future growth and expansion.

CsMena can operate and handle and operate logistic companies’ customer service, back-office support, document processing or phone-based customer contact.

Advantages include cost reduction, standardized business processes, rationalized delivery models and commercialized approach to operations

Frequently asked questions

What is the work of logistics?

 In logistics, responsibilities include establishing relationships with suppliers, ensuring that all materials are delivered on time, understanding customer needs, and identifying ways to reduce the cost of moving goods and materials are duties. In addition to the logistics industry, BPO can be a quick and easy way to reduce costs.

What are the benefits of logistics?

Logistics assists businesses in surviving the economic downturn and laying the groundwork for future growth and expansion. CsMena can handle and operate customer service, back-office support, document processing, and phone-based customer contact for logistic companies in that matter. 

What are the advantages that logistic industries can offer to a business?

Logistics helps in many ways, it's advantages revolves around cost reduction, standardized business processes, rationalized delivery models and commercialized approach to operations.