Search Enging Optimization
Deliver a customized experience reflecting your personality for your customers by the ALL-IN-ONE platform. giving your team all choices and tools to have the opportunity to cover customer's demand by having Inbound, outbound, and all chat types where ever they are.
A simple solution with all VOIP options, Full Interactive voice response, recording, and other capabilities. It makes use, manage, and understand what’s happening much easier by having a real-time dashboard and full reporting solution. Also, you can easily be in touch with other solutions by integrating our platform with any other platform to be all used in one interface. Our contact center platform has flexible subscription pricing options that match exactly what your business needs.
Some of our platform features:
- • Automatic Contact Distributor (ACD).
- • Interactive Voice Response (IVR).
- • Auto Attendant (Digital Receptionist).
- • Anonymous Call Rejection.
- • Call Recording.
- • Call Presence (Agent Status).
- • Call Analytics (Live & Historical).
- • Call Pulling.
- • Transfer Calls with One Click.
- • Internal Chat.
- • Three-Way Calling.
- • Smartphone/App Integration.
- • Voicemail to Email/Text.
- • Priority Alerts.
- • Softphones (Computer Telephony Integration).
- • CRM & Business Tool Integration.
- • Extension Dialing Number Change.
- • Call Barging.
- • Call Queue.
- • Call Parking.
- • Toll-Free Phone Numbers.
- • Ring Groups (Hunt Groups).
- • IP PBX.
- • Direct Inward Dialing (DID).
- • Hold Music.
- • Omnichannel-friendly.
- • Voice Bridges (ATAs).
- • Call Monitoring.
- • Conference Calling.