With the current trends in the world, customers opt to either call, send emails, or live chat online. Without the right infrastructure, you may end up missing some of the orders or customer inquiries. This is because most companies do not have the time, resources, and workforce to manage most of the modern customer communication means. This is the reason why most companies opt to outsource chat support and email support to well-established providers. Being a leading BPO service provider in Jordan, we offer the best email and chat support services. We help businesses with this service ensuring that they concentrate on other activities. Our Chat & Email services includes:
We offer system automated responses to customers. Most of these responses are customized to meet your customer needs.
We offer all the technical support required by current or potential customers ensuring their satisfaction.
We answer all questions raised through emails and chats.
We verify all orders placed online or through emails ensuring that no orders are left pending.