About Us

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

Our Social Network


Non-Profit Organizations BPO

CSMENA > Non-Profit Organizations BPO


NGOs have numerous back-office activities and processes that can be managed more efficiently if they are outsourced to the professional service providers. 

At CsMena we can help you in the following domains:

  • Back-office support.
  • Information technology.
  • Fundraising related activities.
  • Risk management, communication, and marketing.
  • Human resource management and legal services.
  • Purchasing and vendor management.

Frequently asked questions

What is a non-profit organization and how does it work?

Back-office activities and processes in non-profit organizations can be managed more efficiently if they are outsourced to professional service providers. CsMena can assist you in earning profits through some of the domains we work with.

What domains can be covered in NGOs?

CsMena can assist you in a variety of domains, including back-office support, information technology, fundraising activities, risk management, communication, and marketing. Aside from human resource management and legal services, we also handle purchasing and vendor management.