About Us

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us


King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle, Amman – Jordan

Email: [email protected]
Phone: +962 6 5300999
Phone 2: +962 79 0300999
Join Our Team: [email protected]

Our Social Network

CsMena Services

CsMena is a professional company that specializes in the provision of Business Process Outsourcing(BPO) services.


All Features in one place

A Customer-Centric Approach​

Cost-effective outsource partner​

Accurate and transparent KPIs​

Customizable customer support​

Our Services

Contact Center Management​

Our high-quality services help you achieve your business goals by reaching your current and potential customers effectively and creating for them a convenient memorable customer experience.

Content moderation​​

Content moderation is required for websites, applications, and online communities that use User-Generated Content (UGC) to avoid potentially harmful material that will may cause legal liabilities for your business.

Human Resources Outsourcing​​

Our HR outsourced services include Talent acquisition through market scanning for the needed profile, customized screening tests, selection & hiring, payroll processing, and attrition management.

Rent Facilities

We host your operations in our contact center facilities and offer value-added services, such as high-speed internet, a training room, meeting space, resting area, workstations, IT support, and much more.

What We Offer For You?

24/7 customer support

Multilingual support

High-quality service